Privacy Policy for DeepWeb Platform, LLC
Effective Date: 2026-01-01
Introduction
Welcome to DeepWeb Platform, LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.thedeepweb.co.
For purposes of this Privacy Policy, ‘personal information’ or ‘personal data’ means any information that identifies, relates to, or could reasonably be linked to an identified or identifiable individual.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you interact with our website. The personal information we collect may include:
• Name — Your first and last name.
• Email Address — Your email address for communication purposes.
Information Collected Automatically
When you access or use the Service, we automatically collect certain technical information, including:
• IP address
• Browser type and version
• Operating system
• Device information
• Referring URLs
• Pages visited and actions taken
• Server log data generated by our hosting and security services
This information is collected through functional cookies, server logs, and security tools used to operate and protect the Service.
Cookies and Tracking Technologies
We use functional (session) cookies only, which are required for the website and Service to operate properly. These cookies enable secure login, maintain session state, and support essential site functionality.
We do not use analytics cookies, advertising cookies, behavioral tracking cookies, or performance cookies.
You may disable cookies in your browser settings, but some features of the Service may not function properly without them.
How We Use Your Information
We use the information we collect for various purposes, including to:
• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Communicate with you, including for customer service and support.
• Send you updates, promotional materials, and other information (with your consent).
• Find and prevent fraud and abuse.
We do not sell, rent, or share personal information for third-party marketing purposes.
Legal Basis for Processing (EEA Users)
If you reside in the European Economic Area (EEA), we process your personal information based on one or more of the following legal bases:
• Contract Performance — To operate and provide the Service.
• Legitimate Interests — To maintain security, prevent fraud, and improve the Service.
• Consent — Where required for optional communications.
• Legal Obligations — To comply with laws and regulatory requirements.
Payment Processing
We do not store or process your full payment information. Payments, invoicing, tax calculations, fraud checks, and refund determinations are handled by Paddle.com, our Merchant of Record. Paddle may collect certain personal information (such as your name, email address, billing address, and IP address) as required to complete the transaction. Their processing of personal data is governed by their privacy policy.
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist in operating the Service, including:
• Paddle.com (payment processing)
• Cloudflare (security and CDN)
• Hosting and infrastructure providers
These service providers access personal information only as necessary to perform their functions and are contractually obligated to safeguard your data.
Data Security
The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Retention Period: We generally retain personal data for 3 months unless a longer retention period is required by law.
International Data Transfers
Your personal information may be transferred to and processed in countries outside your jurisdiction, including the United States, Canada, the United Kingdom, and the European Union. When transferring data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms, as required by applicable law.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
You have the following rights:
• Right to Access — You have the right to request copies of your personal data.
• Right to Rectification — You have the right to request correction of inaccurate personal data.
• Right to Erasure — You have the right to request deletion of your personal data under certain conditions.
• Right to Restrict Processing — You have the right to request restriction of processing of your personal data.
• Right to Data Portability — You have the right to request transfer of your data to another organization.
• Right to Object — You have the right to object to the processing of your personal data.
To exercise any of these rights, please contact us at privacy@thedeepweb.co.
Your Rights Under CCPA
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:
• Right to Know — You can request disclosure of the categories and specific pieces of personal information collected about you.
• Right to Delete — You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out — You can opt out of the sale of your personal information (we do not sell personal information).
• Right to Non-Discrimination — You will not be discriminated against for exercising your CCPA rights.
To exercise any of these rights, please contact us at privacy@thedeepweb.co.
Response Time for Privacy Requests
We respond to verified privacy-related requests within 30 days, as required by GDPR and CCPA. This period may be extended by an additional 60 days when necessary due to complexity or volume.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@thedeepweb.co